Features
By integrating our Voice Verification and Customer Intelligence features, VerifiNow provides a comprehensive security solution that ensures accurate identity verification, prevents fraud, and enhances overall operational efficiency. Our advanced technologies and seamless integrations help you maintain the highest standards of security and customer satisfaction.
Voice Verification
Our Voice Verification feature leverages advanced biometric technology to authenticate users through their unique voiceprints. This powerful tool not only verifies identity but also includes robust liveness detection to prevent fraud. Learn more…
Use Cases:
- Customer Service: Authenticate callers in real-time, ensuring that agents interact only with verified individuals.
- Financial Transactions: Securely verify identities for banking and financial services over the phone.
- Healthcare Services: Authenticate patients during telehealth sessions to ensure privacy and compliance.
Key Benefits:
- Liveness Detection: Prevent deepfake attacks and ensure the voice is live, not a recording, adding an essential layer of security.
- Real-Time Authentication: Instantly verify identities during phone interactions, enhancing security and reducing fraud risks.
- Seamless Integration: Integrate effortlessly with contact center platforms to authenticate callers before they are transferred to live agents, improving operational efficiency and security.
- User-Friendly: Provide a smooth and non-intrusive verification process that enhances the customer experience.
Customer Intelligence
Our Customer Intelligence feature offers comprehensive validation of critical customer information, including addresses, phone numbers, and email addresses. This ensures data accuracy and enhances fraud prevention. Learn more…
Use Cases:
- E-commerce: Ensure accurate shipping information and prevent fraud by validating customer addresses.
- Telecommunications: Verify phone numbers to enhance customer contact strategies and prevent fraudulent activities.
- Digital Marketing: Maintain the integrity of email marketing efforts by ensuring email addresses are accurate and secure.
Key Benefits:
- Address Validation: Confirm the accuracy and authenticity of physical addresses in real-time, preventing fraudulent addresses and improving service delivery.
- Phone Number Validation: Instantly verify phone numbers, identify suspicious numbers, and provide detailed analysis, including line type, carrier, and recent abuse history. Maintain reliable communication channels and reduce fraud.
- Email Validation: Protect against phishing and other email-based fraud by validating email addresses in real-time. Verify email domains, detect high-risk emails, and identify disposable and honeypot addresses.